Privacy Policy
Welcome to albaliving.co.id. We are committed to protecting the privacy of your personal data. This Privacy Policy explains how we may collect, use, disclose, and safeguard the information you provide to us when you use the albaliving.co.id online store website, including when you interact with our Google Ads lead form advertisements.
By accessing or using our Site, you are deemed to have understood and agreed to the practices described in this Privacy Policy.
Information We Collect
We collect information from you when you visit our Site, register an account, make a purchase, fill out a form, or interact with our advertisements (particularly through Google Ads lead forms). The information we collect may include, but is not limited to:
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Personal Identification Information: Full name, email address, phone number, shipping address, and billing address.
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Payment Information: Payment details (credit/debit card numbers and bank account information) processed via secure third-party payment service providers. We do not directly store credit/debit card details on our servers.
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Order Information: Product details you purchase, order history, and product preferences.
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Account Information: Username, password (encrypted), and account preferences.
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Technical Information: Internet Protocol (IP) address, browser type, operating system, pages visited, visit time, navigation data, and other device information collected through cookies or similar technologies (see the “Cookies and Tracking Technologies” section).
How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
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Processing and fulfilling your orders, including product delivery and billing.
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Managing your account and providing customer service.
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Responding to your inquiries and requests.
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Sending order updates, shipping notifications, and other transaction-related information.
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Sending marketing and promotional information about products, offers, or news that may interest you (if you have provided consent).
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Personalizing your shopping experience and recommending relevant products.
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Conducting data analysis, market research, and improving our products and services.
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Complying with applicable legal obligations.
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Operating, maintaining, and enhancing the functionality of our Site.
Disclosure of Your Information
We do not sell, trade, or otherwise provide your personal identification information to third parties. However, we may share your information with:
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Third-Party Service Providers: We may partner with third-party service providers who assist us in operating our online store, conducting our business, or serving you. Examples include payment service providers, logistics/shipping providers, hosting services, data analytics providers, or advertising platforms (such as Google Ads for campaign management and reporting purposes). These third parties only have access to the personal information necessary to perform their functions and are obligated not to disclose or use it for any other purpose.
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For Legal Compliance: We may disclose your information if required by law, subpoena, or if we believe such disclosure is necessary to protect our rights, property, safety, our users, or others.
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Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, your information may be part of the transferred assets.
Cookies and Tracking Technologies
Our website uses “cookies” and similar tracking technologies to enhance user experience, analyze trends, administer the site, track user movement, and collect demographic information about our user base as a whole.
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Cookies: Small text files placed on your device by the website you visit. We use cookies to remember items in your shopping cart, remember your preferences, understand how you use our Site, and for advertising purposes (e.g., retargeting ads based on your interests).
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Google Ads: We use Google Ads services, including lead forms, which may use cookies to track your interactions with our ads and deliver lead forms to us. This information is used to optimize our ad campaigns.
You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. However, disabling cookies may cause certain parts of our Site (such as shopping cart functionality) to not work properly.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order, enter, submit, or access your personal information. We use secure servers and encryption technologies (such as SSL/TLS) to protect sensitive data transmissions. While we strive to protect your personal information, we cannot guarantee absolute security of data transmission over the internet or electronic storage systems.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
You have the right to:
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Access the personal information we hold about you.
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Request corrections to your inaccurate or incomplete personal information.
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Request deletion of your personal information (subject to certain legal limitations, such as pending transactions).
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Withdraw your consent at any time for data processing where consent is the legal basis.
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Request restrictions on the processing of your data.
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Request portability of your data.
To exercise these rights, please contact us using the details below.
Links to Third-Party Websites
Our Site may contain links to third-party websites. This Privacy Policy only applies to information collected by our Site. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of each website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
ALBALIVING.CO.ID
Jl. Industri Raya III Kawasan Industri Blok Ac No. 2, Jatake, Kec. Cikupa, Kabupaten Tangerang, Banten, Indonesia, 15710.
📧 Email: albaliving.co.id@gmail.com
📞 Phone: (021) 59301445 or 081389003517